Delivery & Returns

We offer free 48hr named day delivery that can be scheduled on a day that suits you

The Sleepbear mattress will arrive compressed and boxed, so no more struggling up the stairs with a full size mattress.  

Sleepbear is gently compressed and rolled but not folded, which is healthier for the longevity of the mattress and means it recovers quicker so you can start enjoying your Sleepbear sooner, within minutes of opening. See our FAQs for more.

Delivery options:

  • FREE named day delivery to Mainland UK within 48hrs for orders placed by 11am, Mon-Fri (all day slot 8am-6pm, weekdays).
  • Saturday delivery £20 for orders placed by 11am Thursday (all day slot 8am-6pm).
  • Ireland & Channel Islands £50 (Channel Islands takes 3-5 business days, contact us regarding VAT).

If you don’t fall in love with your Sleepbear mattress within the 100 night sleep trial, we’ll collect it for free.

Named Day Delivery

Named day delivery is free as standard to many parts of the UK and can be selected during checkout. Delivery to Republic of Ireland, Channel Islands and outlying areas of Scotland, will take 3-5 business days.

Delivery of Goods

All orders are sent to you via a secure designated carrier such as Tuffnells, and will require a signature on delivery.

Delivery takes place to the main door of the property only and Goods are only delivered to the inside of your doorstep. If you request that Goods are taken anywhere else then we or any third party contractor shall not be liable for any damage to fixtures, fittings or the structure of your accommodation (e.g. plasterwork, brickwork) that may occur. Such an action is undertaken at your own risk.

Payment for all Goods by credit or debit card, or by PayPal will be charged at the time the order is made.

Our refund and exchange policy

You are eligible for a full refund if you inform us within 100 days of receiving your mattress. Within Mainland UK, we arrange free collection and return.